Selecting a Mover
Deciding on whom to have move your possessions can be difficult. This is not the time to be shy. It is very important that you fully understand the services the moving company offers and the rate at which those services can be provided.
Below are 10 questions for selecting a moving company as you shop for the perfect fit.
CHOOSING THE RIGHT MOVER
will be licensed and insured
will have an established place of business for at least three years
visit a prospective mover's facility to see if he can serve you properly
HOW YOU ARE CHARGED FOR PACKING
based on the number of boxes packed by the mover
this is the most variable portion of your cost of moving
have a concise list of what you want packed
gets you closer to an accurate packing estimate
ITEMS YOU SHOULD NOT SHIP
do not pack or ship certain items...
FLAMMABLE items, propane tanks, liquid detergents, aerosol cans, etc.
any items that may cause damage to your shipment
could void insurance coverage if there is an unforeseen accident
NOTICE TO BOOK A MOVER
a mover can accommodate most moves if he has at least two weeks notice
best if you have a firm date
more time is preferable, particularly in the busy season (May to September)
with less notice, call before agreeing to a firm date
PAYING FOR YOUR MOVE
have cash, a credit card, or a certified check to pay the driver
personal checks are not an acceptable form of payment
PROTECTING AGAINST DAMAGE
movers generally do not assume responsibility in several situations...
articles of extraordinary value not listed on the bill of lading prior to moving
loss of documents not listed on the bill of lading prior to moving
breakage of fragile items unless packed and unpacked by the mover
breakage unless visible exterior damage documented on delivery
items previously broken, repaired, or glued
mechanical operating condition of appliances and electronics
missing items not specifically inventoried and documented on delivery
damage to items not documented on delivery
SUBMITTING A DAMAGE CLAIM
you have nine months to file a claim
should document damage on delivery and file immediately
most likely to receive an equitable settlement
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