FAQ (Frequently asked questions)

  • Is there a minimum number of hours you charge?
  • What types of payments are available and when is payment due?
  • Are my goods protected against loss or damage while in transit?
  • How much notice do you require for booking a move?
  • Should I dismantle and reassemble my furniture?
  • Do I have to pay travel time?
  • Do you charge extras for stairs?
  • Why do you need to pack my mattresses?
  • Why do you need to pack my TV?
  • When does the hourly rate start?
  • Can I get an on-site estimate?
  • What should I pack by myself?
  • Will the movers protect my furniture?
  • Do my appliances need special attention?
  • My new location is not ready yet, what should I do?
  • What happens if I have to reschedule my move?
  • Is there a window for my move?
  • How much am I expected to tip?
  • Is the service you offer door to door?
  • When does the time start?
  • How soon can I schedule my move dates?
  • Can you move my plants?
  • Can you move perishable food items?
  • How long does it take to move 1, 2, 3 bedroom?
  • Remember, these are average move times only