FAQ (Frequently asked questions)

Is there a minimum number of hours you charge?

What types of payments are available and when is payment due?

Are my goods protected against loss or damage while in transit?

How much notice do you require for booking a move?

Should I dismantle and reassemble my furniture?

Do I have to pay travel time?

Do you charge extras for stairs?

Why do you need to pack my mattresses?

Why do you need to pack my TV?

When does the hourly rate start?

Can I get an on-site estimate?

What should I pack by myself?

Will the movers protect my furniture?

Do my appliances need special attention?

My new location is not ready yet, what should I do?

What happens if I have to reschedule my move?

Is there a window for my move?

How much am I expected to tip?

Is the service you offer door to door?

When does the time start?

How soon can I schedule my move dates?

Can you move my plants?

Can you move perishable food items?

How long does it take to move 1, 2, 3 bedroom?

Remember, these are average move times only